FDI
FDI
The Right Parts.
The Right Equipment.
The Right Way.
FDI is the right choice
FDI
Our customers rely
on our commitment
to perfection.
That is the FDI difference
FDI
Our buying power means
equipment reaches
our soldiers faster.
That is the FDI difference
FDI
FDI has a record of
honesty that our clients
count on.
That is the FDI difference
FDI
Over 4,500 OEM's and suppliers
mean we can get that
hard to find part
That is the FDI difference
FDI
Celebrating over 15 years
of reliable and progressive
growth.
That is the FDI difference
U.S. Government contracts
and orders processed to date.
The Quality Policy Statement for FDI is:
Our Quality Policy is to obtain and maintain 100% customer satisfaction through the expedient response and accurate delivery of customer requests
Purpose

The purpose of the Federal Defense Industries, Inc. (FDI) Quality policy is to describe how FDI management defines, measures, implements verifies and reviews quality, quality policy, procedures and documents.

Process

FDI Management has established the Quality Policy and Objectives, and a robust system of Procedures to guide and control FDI employees and FDI business processes to meet our Quality Policy and Objectives are provided during orientation training for new employees and are reviewed by current employees annually. FDI employees are expected to know what the Quality Policy and Objectives mean to the company’s goals, their job and the customer. The FDI Quality Policy will be posted in conspicuous common areas.

Quality Performance Objectives
  • Less than 1 per 1,000 shipments valid Supplier Deficiency Reports
  • Less than 1 per 3,000 shipments FDI root cause SDR
  • 70% on-Time Delivery (by customer)
Quality Management System Objectives

Implement and maintain a Quality Management System that is conforming to the AS9100 & AS9120 standards.

Federal Defense Industries is committed to maintaining and meeting all of our customer requirements through 100% inspection of the product.  Our quality commitment will contribute to our company’s strategic growth and increase our employee’s, customer’s and supplier’s confidence in our ability to deliver 100% customer satisfaction.